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Projects
We turn challenges into solutions that meet the current and future needs of our clients.
See it in action:
Automation of B2B Fulfillment Processes
Date: Jun – Aug/2018
Category: Process Automation
TAGS: Process, Automation, RPA
Project Description: Review of data product provisioning processes, Ethernet accesses, Fiber, SDH and CPE activation. The automated processes using the RPA tool, achieved a reduction in execution time of up to 70%.
Review of IT Architecture Management Processes
Date: Oct/2017 – Jan/2018
Category: Process Review
TAGS: Process, BPM
Review and design of IT business processes for managing the demands of the business areas, governance of IT architecture and creation of an Architecture Committee. It also includes the revision of the Data Architecture processes, Application Architecture and Infrastructure Architecture. Additionally it includes the creation of indicators to measure performance and quality of the artifacts generated by the new processes.
Review and Improvement of B2B Operation Processes
Date: Apr – Oct/2018
Category: Process Review
TAGS: Process, BPM, Change Management, Heat Map, Governance
Solution of 40 gaps identified in the previous stage of the project. These solutions involved process improvement, employee training, process governance, measurement of indicators, reliability of data used by the processes. The improvements were classified into two categories: quick-wins which took a few weeks for implementation and complex implementations that require a longer timeframe and budget. The project brought earnings of more than $ 400,000 in 6 months
Elaboration of artifacts for the IT Architecture Office
Date: Jan – Aug/2020
Category: Business Architecture
TAGS: Business Architecture, Process, BPM, Governance, Repository, Future Architecture
Definition of mission and vision of the IT Architecture, overview of the business, information, systems and infrastructure architecture. Elaboration of IT Architecture Governance and demand prioritization model; definition of information security principles and the repository for storing architectural artifacts; and definition of IT architecture documentation standards. In Future Architecture, the standards for high availability and high performance solutions and authentication standards, microservices with kubernetes, and templates for front-end and back-end solutions were defined. The objective of the project was to provide the IT Architecture area with processes, governance, standards and best practices to better meet the demands of the company’s business areas.
TM Forum Training and Certifications for 60 professionals from Brazil and Latin America
Date: Feb – Mar/2024
Category: Trainings and Certifications
TAGS: Process, Architecture, ODA, ODF, eTOM
Delivery of the ODF Overview, Business Process (eTOM) Fundamentals and Business Process (eTOM) Practitioners courses for 60 professionals from Brazil and Latin America from a large provider of BSS solutions.
