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TM Forum Trainings
TM Forum Trainings
The advancement of digital transformation demands continuous adaptation of operational, technological, and management models from organizations. In this context, having teams trained in the best global practices of digital architecture, process management, customer experience, and IT governance is an increasingly valuable competitive differential.
Automatum, officially licensed by TM Forum, offers comprehensive trainings and certifications in Portuguese and Spanish for the entire course portfolio of the organization, globally recognized as a reference in standards and frameworks for the telecommunications, technology, and digital ecosystems sector.
Our proposal goes beyond simple technical training. We work to train professionals with a systemic vision, capable of applying acquired knowledge in real contexts, leading their companies to concrete and sustainable results. Courses can be conducted in closed groups, in in-person or live online formats, with specialized and certified instructors, as well as access to the official certification exams on the TM Forum platform.
Why do it?
In a scenario of rapid digital transformation and disruption, organizations need reliable standards, frameworks, and methodologies to structure their technological evolution and ensure consistent deliveries to the market. TM Forum trainings prepare professionals exactly for this — mastering the most relevant industry assets such as the Open Digital Framework (ODF), the Open Digital Architecture (ODA), and models like eTOM, SID, TAM, FF, and Open APIs and ODA Components.
Check out the main reasons to invest in TM Forum trainings with Automatum:
1. Alignment with global best practices
Courses follow the official TM Forum content, ensuring standardization and update with the most modern and internationally recognized approaches in building digital ecosystems across various market sectors.
2. Strategic and technical training
Participants develop practical skills to apply frameworks and models in real projects, promoting process improvement, operational efficiency, systemic integration, and customer focus.
3. Worldwide recognized certification
Upon completing the courses, professionals have access to two attempts at official certification on the TM Forum platform and, according to the rules, can automatically obtain Skill Certification without additional exams. These certifications are internationally recognized and translate into professional maturity and company commitment to using global best practices.
4. Preparing teams for digital transformation
Training teams with knowledge in digital architecture, microservices, ecosystems, customer experience, and artificial intelligence is a crucial step for companies aiming to lead their markets with innovation and excellence.
5. Flexibility in format and language
Automatum offers tailor-made closed groups, both in-person and online with live interaction, with instructors fluent in Portuguese and Spanish — making learning accessible, direct, and applicable. We also offer open groups in March and April or on demand.
Automatize sua produção com inteligência.
Who is it for?
The TM Forum Trainings are aimed at professionals and teams involved in the digital transformation of their organizations, especially in sectors such as telecommunications, technology, digital services, utilities, government, health, finance, and education. They are also ideal for companies seeking to:
Adopt international reference standards in their operations
Align IT and business areas with strategic vision
Redesign processes focusing on efficiency and automation
Integrate systems through Open APIs
Strengthen customer experience and digital maturity
Prepare for collaborative ecosystems and B2B2X businesses
Courses are especially useful for:
- Enterprise and Digital Architecture Professionals;
- IT, process, and project managers and analysts;
- Software and systems engineers and developers;
- Customer experience and analytics specialists;
- Digital transformation consultants and managers;
- Teams involved in governance, security, and systemic integration.
Portfolio of Offered Courses
Automatum offers the entire portfolio of official TM Forum trainings, including courses at the Fundamental and Practitioner levels, covering topics such as:
Open Digital Framework (ODF) and Open Digital Architecture (ODA)
Business Process Framework (eTOM)
Information Framework (SID)
Application Framework (TAM)
Functional Framework (FF)
Open APIs (usage, design, and certification)
Revenue Assurance
Customer Experience Management (CEM)
Digital Maturity Model (DMM)
Digital Ecosystems and B2B2X partnerships
ODA Components and Microservices-based Architecture
Fundamentals of Artificial Intelligence applied to Telecom
Each course includes:
- Official content presented by certified instructors;
- Tests for online Knowledge Certification with two attempts;
- Issuance of an international completion certificate;
- Possibility of Skill certification according to TM Forum rules;
- Practical applications, quizzes, and exercises;
Interactive classes with space for questions, debates, and experience sharing.
Your team ready for the digital challenges of today and tomorrow
Companies investing in structured training for their teams reap results such as:
- Reduced risks and rework in digital transformation projects;
- Faster and more effective adoption of new technologies and standards;
- Better alignment between business areas and IT;
- Strengthening corporate governance;
- Growth in digital maturity based on reliable indicators;
- Greater credibility with partners, regulators, and customers.
Prepare your team to master the global standards of digital transformation.
With Automatum TM Forum Trainings, your organization develops strategic skills, strengthens its operation, and accelerates the path to innovation with safety and excellence.
Contact us and build the ideal learning path for your company.
