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SERVICES
Business Process Transformation
Business Process Transformation
At Automatum, we understand that a company’s internal processes are much more than operational routines — they are the link between people, information, and results. Regardless of size or industry, every organization needs efficient, well-structured processes aligned with its business strategy in order to grow consistently and sustainably.
Our Business Process Transformation service was developed to support companies at various stages of maturity. We work with organizations that are just beginning to structure their operational flows, as well as those looking to review legacy processes, eliminate inefficiencies, and lay the foundation for digital transformation and continuous innovation.
With our proprietary methodology, modern tools, and a team experienced in various sectors — such as telecommunications, industry, utilities, government, education, and digital services — we offer a systemic approach focused on measurable results, rapid implementation, and high strategic impact.
Why do it?
Transforming processes is not just a corrective action, but a strategic initiative. Poorly defined processes harm productivity, create operational bottlenecks, increase costs, and reduce the company’s ability to respond to market changes and opportunities. On the other hand, well-designed processes enable scaling, innovation, and more efficient competition.
Automatum’s Business Process Transformation delivers tangible benefits from the very first weeks, through quick wins and structural actions that reposition the company’s operations. We use recognized practices such as BPMN (Business Process Modeling Notation), which ensures clarity, standardization, and effective communication between departments, as well as other references like ITIL, eTOM, APQC, CoBIT, and more — depending on the client’s scope and needs.
Additionally, we define and document performance indicators for each redesigned process — such as KPIs, OLAs, and SLAs — giving management full visibility over progress made and areas for continuous improvement.
Reduction of rework and waste
Increased operational efficiency
Faster internal workflows
Cost reduction and improved profit margins
Stronger foundation for automation and digitization;
Improved customer and employee experience
Greater adaptability and scalability
Automate your production with intelligence.
By focusing on the triad of people, processes, and information, we deliver projects that go beyond technical execution: they promote internal engagement, structure management practices, and prepare the organization for healthy and sustainable growth.
Furthermore, even if a company lacks historical performance indicators, we develop realistic goals in two phases: an initial adaptation phase with gradual objectives, and a maturity phase with more ambitious targets — ensuring continuous evolution aligned with the organization’s strategic direction.
Who is it for?
The Business Process Transformation service is ideal for companies that:
Are just starting operations and need to build their processes from scratch
Feel that their current processes are outdated, unclear, or inefficient
Are experiencing operational bottlenecks, rework, or waste
Want to increase productivity and quality without necessarily adding more resources
Need to better integrate workflows across different organization departments or units
Are implementing new technologies or digital solutions and want to prepare their processes for this transition
Seek stronger managerial control through clear, measurable indicators
Want to position themselves more competitively in the market
Companies looking to grow with structure, control, and intelligence benefit greatly from this transformation. Automatum acts as a strategic partner throughout the process — from diagnosis to implementation and follow-up — always focused on practical value, fast return, and lasting change.
